Properly maintained equipment is less likely to let you down so we offer a range of service cover options to keep your analyser in optimum condition and your expenditure under control.
Our service centre is centrally located in Leicestershire and our manufacturer trained engineers are strategically positioned around the UK to deliver a quick response for emergency breakdown requests, maintaining an average response time of less than 24 hours.
We support many customers who work 365 days a year with our weekend and Bank Holiday call-out service.
For scheduled service visits we always liaise with our customers to arrange the most convenient time to attend to fit in with instrument workload and staff availability.
Some customers may find it more convenient or less costly to send their instruments to our workshop for repair, servicing or calibration. The turnaround time is usually within 48-hours of receipt. For critical instrumentation, we may be able to reduce this turnaround time to 24-hours.
Orion pH Meter Calibration Service
Our calibration service is designed to ensure that your analytical measurements continue to meet the highest standards. Our service centre provides a comprehensive diagnostics test and a full internal electronic calibration verification traceable to UKAS certified standards.